Privacy Policy

At Rainbow Spirit, accessible from https://rainbowspirit.co.za, your privacy and personal data protection are of utmost importance. This Privacy Policy outlines how your information is collected, used, and safeguarded when you visit our website, purchase products, or book one-on-one sessions, group sessions, classes, workshops, and events.

  1. Information We Collect
    When you interact with our website, purchase items, or register for any offering, we may collect:
  • Personal Contact Details: Full name, email address, and phone number / WhatsApp details.
  • Delivery Details: Physical shipping address and postal code (for product orders).
  • Booking & Registration Details: Information regarding your enrollment in one-on-one sessions, group sessions, classes, workshops, and events.
  1. How We Use Your Information
    Your information is strictly used to:
  • Process, package, and dispatch physical product orders.
  • Schedule, manage, and facilitate one-on-one sessions, group sessions, classes, workshops, and events (both online and in-person).
  • Send order tracking information, booking confirmations, and access details (such as Zoom or Microsoft Teams links).
  • Communicate important updates, answer participant inquiries, and provide ongoing support.
  1. Payment Security
    All online payments are securely processed through Yoco, a certified PCI-DSS compliant payment gateway. Rainbow Spirit does not collect, store, or process credit or debit card numbers on our servers.
  2. Client Confidentiality & Data Protection
  • All personal information, session discussions, and participant disclosures during one-on-one sessions, group sessions, classes, workshops, or events remain strictly confidential.
  • Rainbow Spirit will never sell, trade, rent, or share your personal information with third parties for marketing purposes.
  • Delivery information is shared only with trusted courier services strictly to fulfill physical product deliveries.
  1. Third-Party Platforms
    We utilize secure third-party platforms (including web hosting providers, email platforms, and Zoom or Microsoft Teams for conducting live online sessions, group sessions, classes, workshops, and events) strictly to deliver our offerings to you.
  2. Your Rights
    You have the right to access, correct, or request the deletion of your personal information at any time by contacting us directly.
  3. Contact Us
    For any privacy-related questions or requests, please contact:
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